FAQs

We can order it for you. If it is going to take too long and you aren't prepared to wait, then we can suggest something similar or we can refund your order.

If you place your order before 4pm on Monday to Friday or before noon on Saturday, we will try our best to despatch by First Class Royal Mail the same day.

You have 30 days to return your order to us. As long as it is in an unused, saleable condition, we will refund your order.

Absolutely. We are situated in South Street, Bridport which is in beautiful West Dorset. We have a much bigger range of yarns and accessories. And of course this is where all our workshops are held.

We have made every effort to make sure that the samples are as accurate as possible but please remember that there will always be variations depending on your computer monitor.

You can send us an email using the contact form on the website or if you would rather talk to us, you can call the store and speak to one of the team - 01308 455669. We are always happy to help.